The Pour Over App
App questions, answered.
Our inbox is positively overflowing this week (our favorite problem). These are the questions we hear most, so start here and you may get sorted out faster than we can write back.
Paying and Premium
You sure can! If you exit out of the pop-up that tells you about premium access (top left of the screen), you'll be able to enjoy the free version of the app as long as you'd like.
If you ever decide you want to unlock premium features, just go to your profile page and click “Upgrade to Premium.”
Great question! Here is the short version of free vs. paid. In addition to experiencing the joy of supporting Christ-first news, our premium members can:
Free
Always
- The Monday, Wednesday and Friday read
- Christian perspectives on every story
- The Saturday mini crossword
Premium
Everything free, plus
- Listen to M/W/F news and Praying the News on the app
- Access Praying the News audio on Wednesdays and Fridays
- Unlock TPO's full news archive and search for stories
- Play games from the past three weeks
And, of course, feel the satisfaction of supporting Christ-first news. Did we mention that?
Billing and cancellation
You'll be automatically charged if you sign up for the three-day free trial via the app (unless you decide to cancel). App billing is handled by Apple or Google depending on your device, so here's what to do:
If you're on iPhone/iPad:
To cancel, go to Settings → [your name] → Subscriptions, find The Pour Over, and tap Cancel Subscription.
If you're on Android:
To cancel, use this link through Google Play.
App billing is handled by Apple or Google depending on your device! They make it easy to sign up, but sometimes canceling requires some hoop-jumping. Here are some tips:
If you're on iPhone/iPad:
To request a refund, visit reportaproblem.apple.com.
If you're on Android:
To request a refund, visit your Google Play order.
Still stuck?
Email us at news@thepourover.org and a real human (not a bot, we promise) will walk you through it as soon as we can.
Looking for questions about the newsletter instead? Those live on our main FAQ page.
Don't have the app yet?